Policies

For the past 40 years, BUY-RITE BEAUTY has serviced the beauty and spa industry with a wide variety of salon and spa equipment. Our mission is to provide dependable, high-quality equipment at the most competitive prices with impeccable customer service. We also strive to keep most of our items in stock and ready to ship immediately for fast delivery anywhere in the U.S. Buy-Rite guarantees to have the lowest price in the industry. If you find a competitor with the exact same item with a lower price we will match or beat it. In addition to shopping on our website, we have showrooms in both Atlanta, GA and Dallas, TX for your convenience.

We gladly accept Visa, MasterCard, and Discover credit cards, direct transfers from your banking institution, certified bank checks and Money Orders. Additionally, we accept funding from many different approved lenders that can provide our customers with great financing options. Ask about our Lease-to-Own Program and No Interest Layaway options as well.

Special order items will require a minimum 50% deposit with the balance due prior to delivery of merchandise. After special orders are placed, the customer is fully responsible for paying the balance. If the order is cancelled, it will result in total forfeiture of the deposit. Since many of our items ship within 24 business hours, all order cancellations must be made prior to 2pm EST the day the order is placed. Cancelled orders are subject to a 20% cancellation fee.

All products sold on our website are to be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item.

Buy-Rite is committed to providing the best possible support after your purchase to insure that warranty issues are promptly and properly addressed. Warranties are in effect with every item Buy-Rite delivers and are issued by each respected manufacturer. All hydraulic bases are covered for a minimum of two years. All salon dryers have a minimum three year warranty on the motor. Our electronic appliances are covered for a minimum of 6 months. All other items are covered for a minimum of one year unless otherwise noted at the time of sale. In addition, many of our manufactures issue extended warranties that greatly increase the previously stated time periods. Please check individual manufacture's web site or call your sales representative for individual warranty applications. Any open box or floor models are sold as is and do not include a warranty unless otherwise noted at the time of sale.

Buy-Rite Beauty and its manufactures recommend that all plumbing and electrical work be done by licensed professionals who are familiar with the local building codes. A licensed plumber must install all plumbing fixtures. Failure to do so may void your warranty. You must maintain a copy of your licensed plumber's invoice and permitted documentation for proof should a claim be made under your warranty. Buy-Rite shall not be liable, under any circumstances, for consequential or incidental damages including, but not limited to, labor costs or loss of profits arising in connection with the use of or inability to use products purchased. The warranties offered are non-transferable and applies only to the original purchaser on record.

Manufactures generally do not provide on site servicing under warranty coverage therefore, all merchandise for warranty consideration must be sent in the original shipping materials, at the buyer's expense. The manufacturer, at their own discretion, may repair or replace items according to the policies set forth in their warranty. It is the client's responsibility, to contact and return damaged products directly to the manufacturer for repair or replacement. Any labor, repair or replacement under a warranty claim does not renew or extend the warranty. These warranties, do not cover slight damage due to normal wear and tear, abuse, misuse, alteration, improper installation or maintenance, damage caused by water or fire, discoloration, fading, or staining of fabrics, chipping, fading or peeling of laminates, or finishes or any acts of nature, such as, fire, water damage, freeze, etc. The warranty(s) from each manufacturer is exclusive and no other warranty, whether written or oral, is expressed or implied.

Whenever possible, we ship via FedEx ground delivery. If the products you order are available from stock please allow 1 to 6 business days for delivery within the continental USA. After your order has been processed, if you would like the tracking information please call Buy-Rite customer support and they will provide it to you. Selected items that include free shipping are shipped to the 48 contiguous states only. Additional charges will apply to all other locations. Shipping and handling fees quoted are for standard commercial business delivery. Other delivery requests or needs are available but may include additional fees. If you have any customer service questions, order status inquiries, or product assembly questions, please call 1-800-477-6655 and ask for the Customer Service Department.

Some products are too large, or heavy, for FedEx and will require contracting a Freight Carrier. Freight costs have been negotiated for the best possible rates through the nation's leading carriers. Typically, shipping costs on large orders of multiple items can be reduced by changing from Fed Ex to a leading Freight carrier. Please call our main office at 1-800-477-6655 to receive a quote. Please be advised that standard delivery practice for all Fright lines is for curbside only. It is the responsibility of the receiving party to take the merchandise inside.

While freight damage is not a frequent occurrence, no shipment is immune to the risk of loss or damage. It is the sole responsibility of the customer to inspect the shipment upon receipt and clearly note any damage or shortage on the delivering carrier's bill-of-lading. The freight companies have very limited responsibility for damage or loss that is not promptly reported or noted on the bill-of-lading at the time of delivery. Failure to do this adversely affects and diminishes any subsequent claim made by the consignee. If you receive a package that looks to have physical damage, please open the shipment for a quick visual inspection while delivery driver is present. Notify the deliveryman of the damage and have him note the extent of visible damage & the probable concealed damage onto the freight bill. If upon opening the package, you find interior damage, it is very important that you don't throw anything away, including ALL packing materials. Set everything in a safe area and contact us immediately within 3 days of receipt. Once a consumer or an agent for the consumer, signs the bill of lading, they are accepting the order as-is.

Buy-Rite will accept merchandise for return within 7 days of receipt, 14 days for an exchange, provided that the merchandise is in original condition and the customer has retained all original materials, accessories, and packaging. All merchandise requesting to be returned must be unused and uninstalled. There will be a 25% restocking fee plus any shipping costs incurred on all items approved for return. If you would like to return an item, please call your Buy-Rite representative to request a Return Authorization Number (RAN) prior to a return or exchange. Any item returned without a RAN, will greatly delay the return process. All return shipping costs will be the responsibility of the buyer. We recommend that insurance is purchased on all returned items as Buy-Rite is not responsible for damages occurred during return transit. A Buy-Rite Representative will contact you after your return or exchange has been received. Please allow 10-14 business days for processing after your return has been received.

Customized, special order or non-stock merchandise may not be returned or exchanged for any reason whatsoever except if there is a manufacturing defect.

Buy-Rite strives to the best of our ability to maintain accurate and up-to-date information on our web site. Despite our efforts, errors may occur. This may include misprints, omissions, occasional inaccuracies or items no longer available. Buy-Rite reserves the right to refuse or cancel any orders placed on incorrectly priced products or incorrectly calculated shipping costs. Additionally, we strive to process orders on in stock items within 24 Hours. However, due to popular demand, some items may be delayed for immediate shipment. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer screen and we cannot guarantee that your computer will accurately display such colors. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Products included on the web site may become unavailable, may have different attributes than those listed. We reserve the right without prior notice, to modify, change, alter and improve any and all features, content, specifications, products and prices of products and services described or depicted on this web site, or in our design showrooms. Buy-Rite and /or its manufacturers reserve the right to replace any discontinued item with a like or similar item. Products sold on our website are guaranteed to be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item.

It is also understood that it is the consumer's responsibility to ascertain and obey all applicable local, state, federal and international laws in regard to the possession, use and sale of any item purchased from Buy-Rite. By placing an order, you represent that the products ordered will be used only in a lawful manner.

The merchandise purchased from Buy-Rite is designed and distributed for professional use only and must be installed and assembled by licensed professionals only. Buy-Rite is not responsible nor has knowledge of individual building codes or laws. Please check with your local government offices regarding any questions that you may have. Compliance with all local, state and federal codes is the sole responsibility of the customer.

These terms and conditions shall constitute the final, complete and exclusive agreement of the parties with respect to all sales by Buy-Rite to Buyer and shall supersede all prior offers, negotiations, understandings and agreements. Unless Buyer and Buy-Rite have executed a written agreement which specifically modifies, supersedes and/or replaces these terms and conditions, it is expressly agreed that no prior or contemporaneous agreement or understanding, whether written or oral, shall contradict, modify, supplement or explain these terms and conditions. The remedies provided herein are the buyer's sole and exclusive remedies and in no event shall Buy-Rite and their manufactures be liable for direct, indirect, special, incidental or consequential damages (including loss of profits) whether based on contract, tort, or any other legal theory.

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

	Register with Bongo and receive a U.S. shipping address.
	Enter the Bongo address as both your billing and shipping address.
	Use the credit card that you have on file with Bongo as the payment method.
	Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.