We want you to be completely happy with your new beauty supplies and equipment, because if you’re not happy, then neither are we. If there's a problem with an item or if it doesn’t look the way you thought it would, we’ll work with you to find the perfect piece, or we’ll simply take it back. At Buy-Rite, our team will do everything in their power to find the best answer for you. We pride ourselves on having one of the salon industry’s best warranties.
We understand that it can take a few days or even a few weeks to decide if your new furniture will work for you. With our hassle-free return policy, if you’re not completely satisfied with your order of any stocked items that we carry, just let us know within 30 days.
Call us at 1-800-477-6655 or email us at [email protected] any time for help.
Our customers are important to us, which is why we prioritize customer service. When you call into our headquarters, we guarantee that you will be able to talk to a live human being, and not an automated system. You’ll be able to speak with one of our team members who will personally answer any of your questions.
Hydraulic pumps on styling chairs can be problematic due to the amount of use they see. That’s why we provide warranties as long as 10 years on many of the pumps that we offer. You can rest assured that, at the very least, every pump on every one of our chairs has a minimum 2-year warranty.
Our beauty supplies and equipment warranty is one of the best, every item we offer (along with all of its components) is covered for at least an entire year after purchase. This is rare in an industry that uses equipment with so many moving parts, like spray hoses, nozzles, hinges, pumps, and pedals, but we stand by every item we sell.
““FANTASTIC customer service and top-of-the line products!! Working with the Buy-Rite folks is an absolute pleasure, and they always provide the best possible buying experience. They're very in-tune with their customers' needs, always thinking multiple steps ahead, and will go above and beyond to be helpful. Their customer-first mentality really sets them apart in this space. I can't praise them enough for their phenomenal products and world-class customer service. Buy-Rite or don't buy at all!!”
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