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An Update Regarding COVID-19

September 14, 2020 | Posted by Buy-Rite Beauty

As we continue to navigate through this unprecedented time for our planet, we wanted to take a moment to check-in to provide an update with the group of people that we value the most – our beloved customers. We’re in the midst of a time where there seem to be more questions than answers. A temporary period, shadowed by uncertainty about our safety, our health, and the world around us. We know that it can feel extremely overwhelming when stability, clarity, and serenity are hard to find, but it’s important to know that there’s someone you can rely on.

For over 84 years, we’ve helped our customers steer through a variety of tough times for our industry, nation, and planet where uncertainty ruled daily life. The knowledge and experience that we’ve accumulated over the past century have given us the ability to help guide & lead our customers through this temporary challenging time. We understand and pride ourselves in that we are much more than a furniture and equipment provider for the beauty community. We feel that it is our duty to be an advisor, partner, and counselor for our customers during times exactly like this.

As of today, we are open and operating safely for both our customers and employees. We have taken measures to not only ensure the safety of our employees but also to ensure that we provide as much of a streamlined and uninterrupted service as possible for our customers during this unprecedented time. All our team members are accessible at your moment’s need and ready to chat about future projects, current projects, or just to talk business during this time of uncertainty. We are here for you!

Operations Update:

Operations & Product Shipment – Like other retailers and manufacturers across the world, we are experiencing slower than normal production and shipping times. In an effort to do our part to stop the spread, our teams have established strict social distancing protocols to ensure that any employees who may exhibit symptoms or exposure to the virus are promptly isolated and sent home. In addition to our own creation of new protocols and procedures, multiple transit disruptions caused by domestic port shutdowns, international transit restrictions, and a national priority on moving essential medical supplies, have impacted furniture shipments, along with many other products.

In such a volatile time for our country, we highly suggest building in extra time for “wiggle room” when placing your order for new furniture for your business. This will allow for a much easier process if and when unforeseen disruptions occur from these unprecedented times. If you’d like to get a better grip on current production lead times, please feel free to just give us a shout as we’re happy to help you come up with a conservative schedule & game plan for your specific needs.

At Buy-Rite Beauty, we believe it is our duty as an industry leader for over 84 years to follow national guidelines and regulations to do our part to diminish the spread of the virus, but it pains us to see how these changes are impacting our customers. Without you, we would not exist. We feel that it is our priority to do what is right for our customers, and part of that is being responsible for the health of us all.

It’s Worth the Wait – While lead times may be longer than normal, our products are worth the wait. As detailed by our numerous 5-star customer reviews, we have been providing quality equipment and services to the beauty industry for almost an entire century. As the world continues to operate at a slower pace through this unprecedented Pandemic, one thing that remains true and consistent is the quality products that we continue to provide to businesses all over the country. Need a little assurance? Take a scan through our collection of glowing customer reviews – we are extremely proud to have had the opportunity to make thousands of businesses so pleased with our products and services!

Showrooms Update – Our showrooms in Atlanta, GA and Dallas, TX are OPEN and operating “By-Appointment Only” to ensure the safety of our employees, customers, and local communities. If you would like to schedule a visit to either showroom, please contact us at 912-335-4445 to book an appointment now! In addition to appointments, these showroom locations are taking virtual appointments over the phone, where a local product consultant is available to help answer any questions and provide additional product imagery where available.

Product Consultant Team – Our product consulting team is fully staffed and awaiting your call to help answer any questions that you may have regarding any of our products. Give us a call or shoot us a chat question via our website – we’re here, ready to help!

What We’re Doing to Help Our Beauty Industry Communities:

In addition to providing the same quality furniture and equipment for your salon, barbershop, or spa, here’s what else we’re doing to help our beauty industry communities during this time of need:

Discounted Pricing Relief Program – To help our customers as much as possible with new furniture & equipment needs, we’ve created and instituted a discounted pricing program that includes a Crisis Relief Page with some of our best sellers, marked down to deeply discounted prices (up to 50% off). We will continually be adding more & more items to this page to minimize the cost to those who are in need and dealing with this tough time for our industry.

Lay-A-Way Program – We understand that cash may be a bit tight right now for many of our customers. In response to this, we’ve activated a crisis Lay-a-Way program where you can select the items you’re wanting, make regular payments (interest-free up to a year), and once it is paid off, we can have it delivered to you! Not only will this help you conserve cash, but it will also ensure and reserve your items for your shop so that you can beat the surge of demand that will soon come once this crisis passes.

Free Project Planning Consulting – More so than ever right now, we understand the importance of having a partner who can help guide you through the project planning, timing, expenses of a new project or remodel during this time of uncertainty. Our teams are briefed daily on industry updates and we are here to help you navigate through the planning of your new salon or remodel during this unprecedented time of uncertainty.

Tips, Advice, & Guidance – Over the next few weeks, we’ll be launching a series of blog & content posts that will provide focused tips, guidance, and advice for you and your business during this global crisis. It’s important to adapt to this changing environment to not only make your customers feel comfortable when they return to your shop but also to be cognizant of how this unprecedented crisis will change our industry. In addition, we’ll provide some great tips & suggestions for you to do even while at home!

Your Industry Ears & Eyes – Stuck at home, wondering what we’re hearing from other salons, barbers, spas in the industry during this unprecedented time? Give us a shout, and we’ll be happy to chat about what we’re hearing around the industry form other businesses and how they are coping with this temporary disruption.

As your partner, we wanted to take a moment to remind you that we are here and ready to help guide you through this time of uncertainty as we’ve done for countless salons, barbers, and spas for the past century. We’re extremely proud of the job that our teams have done thus far to help our customers during this time of uncertainty, and we will continue to adapt as needed to better serve the beauty community over the next century.

Stay safe, stay healthy, and please do not hesitate for a moment to reach out. We’re here to help.

The Buy-Rite Beauty Family

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