Collins 5200 Phenix Styling Chair

A:If your purchase isn't quite right, don't worry! Just notify us within 30 days, get a return authorization number, send the product back in its original packaging and unused condition, and we'll refund you the original price you paid, minus a re-boxing fee upon receipt. Be careful, non-stock, made-to-order, or custom-made items can't be returned.Read more about our return policy at our Returns page to find out exactly what to do if your product isn’t the right fit.

A:If you order this product alone, it'll be sent through our Ground Delivery service, handled by carriers like FedEx or UPS. It can be delivered to homes or businesses and will be left at your preferred spot, usually your front door or stoop. If you order multiple quantities of this product, it may lead to a freight shipment delivery due to the combined bulk order size. For more details on freight delivery service, please check out our Shipping & Delivery page for a helpful explanation. And don't forget, orders over $5,000 ship for free!

A:We take pride in providing salon chairs that are exceptionally easy and quick to assemble, ensuring you can start using them right away. That's why our salon chairs arrive to you 90% assembled, with the chair top and hydraulic base already pre-assembled! With our straightforward assembly process, simply align the pre-installed seat bracket underneath the chair top onto the hydraulic pole shaft of the base, apply pressure to secure, and attach the footrest using the provided screws. It's as simple as that! No need to deal with numerous parts and components – we're committed to ensuring a hassle-free experience for our customers.

A:Absolutely! We have multiple financing programs available for our customers including Lease-to-Own and instant approval, no-credit needed SNAP financing for your salon equipment purchase. Head to our financing page to learn all about the different options and advantages to financing your equipment, or reach out to our product team for a step-by-step walk through of your all of your finance options.

A:We do offer bulk discounts for purchasing multiple items. Buying in larger quantities allows you to benefit from discounted and customized pricing, ultimately saving you money on your overall purchase. Our aim is to provide cost-effective solutions for your salon needs, and our bulk discounts are designed to do just that. Our dedicated product consultants are available to assist you in selecting the perfect equipment for your beauty or hair salon, as well as any other salon supplies you may require. Don't hesitate to reach out to our team today to begin creating your own customized equipment package and secure the best deal available!

A:Yes, we do! We have showrooms in both Atlanta, GA and Dallas, TX where you can come to experience first-hand the quality of this item as well as many others! Learn more about our salon equipment showrooms at our Showrooms page. Interested in seeing our products in person before you buy them, but you don’t live close to one of our showroom locations? No problem! Our Fly N’ Buy program will help you get here by reimbursing your travel expenses! Ask your product consultant more about this incredibly valuable program offer.

A:Absolutely! We offer every part needed for all products that we offer. Our dedicated parts team specializes in finding your specific needed part, no matter how big, old, or small. Rest assured, whether it's a component needed two years from now or a decade down the line, we've got you covered. Learn more about our dedicated Parts Team that specializes in everything to do with salon, barber, and spa equipment parts & components.

A:Absolutely! Our dedicated product team is here to assist you every step of the way. With over a combined 135 years of experience in the salon and barber equipment industry, they know each and every single item inside out. They can guide you through all the options and considerations, from layout to trending styles, and even provide the best tips for cleaning and maintenance. Just reach out to us, and we'll ensure you make the right choice for your needs.

A:Each of our styling chairs made by Collins Manufacturing comes with a comprehensive warranty that ensures peace of mind. The hydraulic pump is covered by a minimum 5-year warranty, while all other parts and components are backed by a 1-year warranty from the date of receipt. Some alternative hydraulic base options can even extend the warranty up to 10 years! Should any issues arise within this period, we will repair or replace the defective parts at no additional cost to you. For detailed information about what is covered under this warranty and how to make a claim, please refer to the warranty section or visit our Warranty page.

A:The weight capacity of this styling chair is specified at 350 lbs, ensuring the chair seat itself safely supports clients up to this amount. Additionally, the chair's hydraulic base is rated at 550 lbs, indicating its ability to handle heavier weights without compromising durability or stability. When choosing a chair, prioritize the weight capacity specified for the seat itself to ensure it meets your clients' needs for support and comfort, while understanding that the hydraulic capacity reinforces the chair's robust design and longevity.

A:To clean the vinyl upholstery, we recommend using both Salon Chair Vinyl Cleaner and Salon Chair Chrome Cleaner that leverage powerful, non-toxic formulas that target everything from germ removal to hydraulic oil splatter. Additionally, we recommend using a soft cloth or sponge with a mixture of mild soap and warm water, avoiding harsh chemicals, bleach, or abrasive cleaners. For stubborn stains, spot clean with a mild vinyl cleaner or a water and vinegar solution, then rinse thoroughly with clean water and wipe dry to prevent water spots. For more equipment cleaning tips, be sure to read our Complete Guide To Cleaning Your Salon Equipment.

A:As a salon owner, understanding the distinctions among different types of salon chairs can help you optimize your salon's functionality and client experience. An all-purpose chair is incredibly versatile, accommodating a wide range of services from shampooing to styling and spa treatments, thanks to its adjustable recline features and comfort elements. On the other hand, a styling chair is specialized for hair cutting and styling, emphasizing client comfort with padded seats and armrests, and lacking any reclining features. Meanwhile, a barber chair is tailored specifically for barbering tasks, featuring a reclining backrest and robust construction to support frequent use and longer service sessions. Choosing the right chair type depends on the services you offer and the experience you aim to provide to your clients, ensuring both functionality and comfort are prioritized in your salon environment.